RETURN / REFUND POLICY/ Warranty All Customers please read
RETURN / REFUND POLICY IMPORTANT PLEASE READ (Warranty is stated below)
By placing an online order your credit card is charged immediately! This is something we have no control over. Customers are also welcome to place orders by phone. The main reason we charge a 15% restocking fee / Cancellation fee is because we are charged for accepting payment and again for refunding payment.
WARNING: note that all refunds will be issued with a 15% restocking fee of the total amount charged. All items must be returned within 30 days of the date we ship the product to you. Absolutely (NO) returns will be accepted past 15 days. Return freight is the customer’s responsibility. We will not refund used or altered product.
Any Modification or alteration to our products will void our warranty. Do not remove the screws on rifles or uppers sold with our Rail System or you will VOID our WARRANTY. If you experience any issues, please contact us first and do NOT attempt to perform work of any type on our products. Firearms and parts can be easily damaged without proper knowledge, experience, and tools. We are not responsible for damage incurred by customers changing, altering or modifying our products in any way shape or form. Each Rifle comes with our Limited Lifetime Warranty and stays with the rifle for the life of the rife. We reserve the right, in our sole discretion refuse warranty claims, including without limitation, warranty claims that appear by Special Ops Tactical to be false or fraudulent. If we believe that you have made a false or fraudulent warranty claim the warranty will be nullified and canceled on that product. This includes (Firing Reloaded Ammunition from our components or firearms. Mixing up the correct ammunition to a different and non-matching chamber or vice versa) Firing 223/556 ammo in a 300 Blackout or VICE VERSA (which will result in destruction and or bodily HARM) for example).
If an order is placed online and customer selects Finance Program for payment to check out we allow 48 hours for the customer to contact Special Ops Tactical to confirm the order. An email confirmation is needed to confirm the order otherwise the order will be cancelled.
All purchases through our website are subject to product availability. We may, in our sole discretion, limit or cancel the quantities offered on our website or limit the sales of our products or services to any person, household, geographic region or jurisdiction.
We reserve the right, in our sole discretion refuse orders, including without limitation, orders that appear to be placed by distributors or resellers. If we believe that you have made a false or fraudulent order, we will be entitled to cancel the order and inform the relevant authorities.